Shipping & Delivery

At Refined Wigs, we prioritize delivering your premium wigs with care and efficiency. Here is everything you need to know about our shipping and delivery process:

Processing Time

All stock item orders are processed within 2-4 working days. Customized orders take 4-8 weeks for production time, depending on the customization and availability of your request.

Shipping Methods (Regular)

We partner with reliable carriers to ensure your wigs are delivered securely and on time. We only use express shipping via DHL, UPS, or FedEx. We will choose the most suitable carrier for your region among these options.

  • US & Canada: Delivery within 3-4 working days.

  • Europe: Delivery within 4-5 working days.

  • Other Areas: Delivery within 5-7 working days.

Shipping Methods ( During Tariffs )

We partner with reliable carriers to ensure your wigs are delivered securely and on time. We only use express shipping via DHL, UPS, or FedEx. We will choose the most suitable carrier for your region among these options.

  • US & Canada: Delivery within 7-10 working days.

  • Europe: Delivery within 4-5 working days.

  • Other Areas: Delivery within 5-7 working days.

Shipping Rates

Enjoy free shipping worldwide for orders over $49.00. Shipping costs for orders below this amount are calculated at checkout based on your location.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package in real-time.

Delivery Details

We ensure secure packaging to protect your wig during transit. Please verify your delivery address during checkout to avoid delays or missed deliveries. If you notice any errors in your address after placing your order, contact us immediately.

Customs & Duties

For international shipments, customs fees or duties may apply depending on your country’s regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office for more details.

Delivery Issues

If your package is delayed, lost, or damaged during shipping, please contact us at refinedwigsofficial@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

Returns & Exchanges

For information about returns and exchanges, please refer to our Returns Policy.

Questions?

Please feel free to contact us for any inquiry at any time : refinedwigsofficial@gmail.com