Shipping & Delivery
At Refined Wigs, we prioritize delivering your premium wigs with care and efficiency. Here is everything you need to know about our shipping and delivery process:
Processing Time
All stock item orders are processed within 2-4 working days. Customized orders take 4-8 weeks for production time, depending on the customization and availability of your request.
Shipping Options – 2026
| Shipping Method | Delivery Time | Shipping Fee | Taxes & Duties |
|---|---|---|---|
| Most Economical FedEx | 6–8 days (Usually 4–6 business days, up to 10 days in rare cases) |
Based on total order weight: • 1–3 pcs: ~$30 • 3–5 pcs: ~$40 • 5–8 pcs: ~$50 • 8–12 pcs: ~$60 • 12–18 pcs: ~$70 |
Paid by us (sender) |
| Best Value FedEx ⭐ | 3–5 business days | 10% higher than Most Economical FedEx | Paid by buyer (recipient) Usually around $10–$15 |
| DHL Express | 2–3 business days | Approx. 30% higher than Most Economical FedEx | Paid by buyer (recipient) |
Notes
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Delivery times are estimates and may vary depending on destination and customs clearance.
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Shipping fees are calculated based on the total number of pieces per shipment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package in real-time.
Delivery Details
We ensure secure packaging to protect your wig during transit. Please verify your delivery address during checkout to avoid delays or missed deliveries. If you notice any errors in your address after placing your order, contact us immediately.
Customs & Duties
For international shipments, customs fees or duties may apply depending on your country’s regulations. These fees are the responsibility of the customer. We recommend checking with your local customs office for more details.
Delivery Issues
If your package is delayed, lost, or damaged during shipping, please contact us at refinedwigsofficial@gmail.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Returns & Exchanges
For information about returns and exchanges, please refer to our Returns Policy.
Questions?
Please feel free to contact us for any inquiry at any time : refinedwigsofficial@gmail.com